Privacy Policy

Billion Look Stylox Private Limited (“Billion Look”, “we”, “us” or “our”) operates a platform that connects customers with verified makeup artists, hairstylists, photographers, and other beauty professionals across India. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

By using our website or services, you agree to the practices described in this policy. If you do not agree, please discontinue use of the platform.

We collect the following categories of information:

• Information you provide. Name, email address, phone number, city, event and booking details, and any information you submit through our forms, enquiries, or artist onboarding.
• Information from advertising platforms. When you submit a lead through an ad (for example, a Meta or Google lead form), we receive the details you provided on that form, such as your name, contact details, and responses to the questions asked.
• Usage and device information. IP address, browser type, pages visited, referring links, and similar analytics data collected automatically when you use the platform.
• Payment information. Payments are processed by third-party payment gateways. We do not store your full card or bank details on our servers.

We use the information we collect to:

• Respond to your enquiries and process your bookings;
• Connect you with relevant artists and beauty professionals and coordinate services;
• Send booking confirmations, updates, and service-related communication;
• Improve our platform, personalise your experience, and measure the performance of our marketing;
• Prevent fraud, enforce our terms, and comply with applicable legal obligations.

We do not sell your personal information. We share it only in the following circumstances:

• With artists and service providers you request to book, so they can fulfil your service.
• With trusted vendors who help us operate the platform (for example, hosting, email delivery, analytics, and payment processing), under confidentiality obligations.
• When required by law, or to protect the rights, safety, and property of Billion Look, our users, or the public.

We use cookies and similar technologies to keep you signed in, remember your preferences, understand how the platform is used, and measure our advertising. You can control cookies through your browser settings, though some features may not work correctly if cookies are disabled.

We retain your personal information for as long as needed to provide our services, comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer required, we take reasonable steps to delete or anonymise it.

We use reasonable technical and organisational measures to protect your information against unauthorised access, loss, or misuse. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Subject to applicable law, you may request to access, correct, or delete the personal information we hold about you, and you may opt out of marketing communications at any time. To exercise these rights, please contact us using the details below.

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date. We encourage you to review this page periodically.

If you have any questions about this Privacy Policy or how we handle your information, please reach out to us:

Billion Look Stylox Private Limited
Email: contact@billionlook.com